> BMLinkS specifications and software

The "Internet Explorer 6 is not installed" error message appears when BMLinkS driver V1.1.1 is used.

Outline

This document describes a problem in BMLinkS driver V1.1.1 where the "Internet Explorer 6 is not installed" error message appears when you display the driver's screen or when you start a search.

Problem

On Windows 2000/XP with Internet Explorer 6.0 or higher installed, when you display the screen of BMLinkS driver V1.1.1, or subsequently press the "Search" button on the Office Services tab to search printers, the "Internet Explorer 6 is not installed" error message appears.

If the error message appears on the driver's screen, pressing the "OK" button enables the operation to continue. However, if the error message appears after you press the "Search" button, pressing the "OK" button returns to the original screen and therefore stops you from searching printers.

Cause

To detect whether MSXML V3.0 or higher is installed, the driver checks the MSXML version information stored in the registry. This value is written in lowercase up to SP4 of MSXML and so can be detected without any problem. However, starting from SP5, the value is written in uppercase and therefore cannot be detected correctly.

Remedy status

A modified edition of driver (V1.1.2) is released where BMLinkS driver's MSXML version checking routine has been modified so that it can detect MSXML even if its version information is written in uppercase.

Keyword

MSXML V3.0 Version Registry

Final update

Jun 15,2005